Satisfaction Guaranteed – Buy with Confidence
Every painting purchased through Helen’s website is backed by a full satisfaction guarantee—if you're not completely happy, you can return it within 14 days for a full refund
Helen wants every collector to feel completely confident when purchasing artwork through her website. That’s why she offers a full satisfaction guarantee on all original paintings. If for any reason you're not happy with your purchase, you can return the artwork within 14 days for a full refund—no questions asked. Helen’s goal is to ensure you receive a piece you truly love, and she stand behind the quality and care that goes into every painting.
How the guarantee works
The process is simple and designed to fit your needs.
When you purchase a painting through Helen’s website, it automatically comes with a 14 day money back guarantee.
Once purchased, your painting will be carefully shipped by the team at Helen Alice Johnson Artist (HAJA). We take great pride in ensuring your painting will reach you in perfect condition and also offer a hanging and framing service if that is something you require.
You are kept up to date every step of the way and have the right to change your mind at any time during the process. Once you receive the painting, you have the right to a 14 day full guarantee if you are not entirely satisfied with it, giving you the confidence to be able to buy online.
Want more information?
Fill in the form below and Helen will be happy to chat to you about the process and answer any further questions you might have